FAQs

what’s a psychologist? Can you prescribe medications?

Our therapists hold doctoral degrees in counseling or clinical psychology, which is the most advanced training in psychological and behavioral health that a therapist can earn. Our therapists are licensed as psychologists in the Commonwealth of Pennsylvania or are actively applying for state licensure and receiving direct supervision by our co-founding psychologists. If you are interested in medication, we can help determine if this would be useful and can recommend a psychiatrist or primary care provider who can prescribe the necessary medications. We are happy to work closely with your other providers to ensure responsive integrated care.

are in-person or virtual (telehealth) sessions better?

This depends entirely on your preference and/or availability. Our therapists are well-trained and effective in providing services in-person and or via telehealth. Some patients prefer in-person interactions, while others enjoy the convenience that telehealth affords them. In many cases, the modality of session is picked based upon mutual availability between patient and therapist.

i work all day. do you have evening or weekend availability?

Yes! While subject to availability, our therapists work a range of days/times. Please indicate any scheduling preferences when submitting your inquiry for treatment.

Is what i say confidential? who can find out?

Any information regarding your treatment is kept strictly confidential. Informing outside parties can only occur with your consent, except where required by law. Disclosure may be legally required in the following circumstances: suspected child abuse, adult or domestic abuse, judicial or administrative proceedings, serious threat to health or safety, workers compensation, or patient lawsuit (as further explained in the provider notice form). Your therapist will also ensure that you understand these limitations at your initial session.

Why should i pay someone to tell me what to do?

Psychotherapy isn’t an expert telling you what to do. We will complete a full assessment of your psychological health and then work with you on outlining goals you would like to work on to reduce distress, improve quality of life, and/or work through challenges or traumas.

I (my family, partner, or culture) do(es) not believe in therapy.

Lots of cultures may not believe in “therapy”, view it as something for only “crazy” people, consider it for “rich people” to complain about their problems, or a way to bring shame to the family by “putting our business” out there. If this describes your situation, it may be helpful to know, that this is a common reaction many of our patients have dealt with. We do not use the word “crazy,” and will hold whatever your share with us in confidence. As strongly as we feel psychotherapy can benefit most people, we also do not believe that it is the ONLY way to heal/recover/grow. Speaking to a spiritual leader, trying medication, attending a support group, etc., are also ways to facilitate recovery/growth that may align more with your values and comfort level.